Our portfolio of solutions use digital technology to help hospitals deliver better care and a better patient experience.

Patient Flow

Patient Flow by Hospedia replaces manual processes with an intuitive digital solution that gives NHS Trusts real, actionable visibility of patient flow.

Vital Signs & Nursing Assessments

Using the Hospedia bedside terminal, a handheld tablet device or a smart phone, clinical staff can easily capture patient observations digitally.

Patient Engagement

Hospedia’s Patient Engagement solutions allow patients to connect with their health and care at the bedside.

WiFi & Patient Media

Keeping patients engaged, mentally active, informed and in touch with the outside world improves their experience and response to treatment.

Case Studies

Find out how we’re helping NHS Trusts, hospitals and frontline staff deliver digital transformation at the point of care.

A&E 4 hour targets at Luton and Dunstable

Luton and Dunstable NHS Trust have consistently exceeded the 4 hour A&E waiting time standard. How are they doing it?

Ready to Go with Patient Flow at Derby

Derby Teaching Hospitals NHS Trust needed to create efficiencies by improving bed management and the discharge process.

Keeping patients connected and engaged

How Hospedia’s WiFi solution has enabled a number of hospitals to deliver connectivity for patients and staff alike.

Case Study

Supporting the A&E 4 hour target at Luton and Dunstable NHS Trust

Using Patient Flow to help improve A&E 4 hour waiting time targets

Despite the challenges of operating an accident and emergency department that services approximately 320 patients every day, a number that is steadily increasing, Luton and Dunstable NHS Trust have consistently exceeded the 4 hour A&E waiting time standard. In fact, over the last 12 months their figures have been between 2% and 4% higher than the target – a significant achievement in the current climate. So, how are they doing it?

Luton and Dunstable NHS Trust is rated the best hospital in the East of England and currently has the best A&E 4 hour target results. It has led the NHS in patient safety since 2004 with some of the lowest infection rates in the country. Luton’s forward thinking approach to the A&E 4 hour target, and their focus on patient flow as a whole-organisation responsibility, has produced an emergency department that is second to none.

Streams and hubs

Luton found that the traditional method of managing all patient flow within the A&E department wasn’t getting the results they wanted. Efficiencies were created through the introduction of multiple streams, each with their own staff teams, to flow patients into more specialised areas that could meet their needs quickly and effectively.

Operations Centre

Situated between A&E and the Emergency Admissions Unit is Luton’s first-class Operations Centre (OC). Similar in execution to the Clinical Coordination Centre concept set out in the Future Hospitals report, Luton’s OC is the operational command facility for the whole organisation.

Staffed 24 hours a day, 7 days a week, the OC steers the hospital through the management of hundreds of emergency attendances each day. Paper-based processes are kept at a minimum; real-time data is key to the running of the OC, giving staff chance to change course as necessary to keep the hospital running efficiently. Hospedia’s Patient Flow solution and access to views of CAMS (Ambulance Service systems) allows the OC to monitor capacity and demand, not only in A&E but also throughout the hospital.

“We take a proactive approach to ensure that the flow of patients across the hospital is smooth, directing them to the right place first time. Patient Flow is like an extra member of our team supporting this process.”
Martin Jagedo, Deputy Director of Operations, Luton and Dunstable NHS Trust

© 2018 Hospedia Limited. Company registration number 02841021.