Solutions

Our portfolio of solutions use digital technology to help hospitals deliver better care and a better patient experience.

Patient Flow

Patient Flow by Hospedia replaces manual processes with an intuitive digital solution that gives NHS Trusts real, actionable visibility of patient flow.

Vital Signs & Nursing Assessments

Using the Hospedia bedside terminal, a handheld tablet device or a smart phone, clinical staff can easily capture patient observations digitally.

Patient Engagement

Hospedia’s Patient Engagement solutions allow patients to connect with their health and care at the bedside.

WiFi & Patient Media

Keeping patients engaged, mentally active, informed and in touch with the outside world improves their experience and response to treatment.

Case Studies

Find out how we’re helping NHS Trusts, hospitals and frontline staff deliver digital transformation at the point of care.

A&E 4 hour targets at Luton and Dunstable

Luton and Dunstable NHS Trust have consistently exceeded the 4 hour A&E waiting time standard. How are they doing it?

Ready to Go with Patient Flow at Derby

Derby Teaching Hospitals NHS Trust needed to create efficiencies by improving bed management and the discharge process.

Keeping patients connected and engaged

How Hospedia’s WiFi solution has enabled a number of hospitals to deliver connectivity for patients and staff alike.

How can digital transformation help frontline staff?

How digital transformation helps frontline staff

Most of us are using more and more digital technology both at work and in our personal lives, and there is, understandably, a lot of debate about its application in healthcare. One of the most important considerations when implementing digital technology, says Susan Say, Clinical Solutions Director at Hospedia, is whether it will help frontline staff do their job.

What is digital transformation?

Digital transformation is a broad term that encompasses a range of trends, technologies and objectives. It can mean anything from using tablets, smartphones and touchscreens to ‘going paperless’ to using data analysis techniques to support care delivery. Perhaps the most important element is the improvements that having computerised data can deliver. So how can it help frontline staff?

More accurate information supports better decision-making

Digitised information can be shared in real time, and its analysis can also be automated. That means software can be used to ensure entries or changes are not outside the accepted standards or ranges. This means that the frontline staff can be supported with a double-check that medication isn’t over the prescribed limit, for example. Digitally recording NEWS scores can catch deteriorating patients so they can be assessed more regularly or, if appropriate, escalated to a clinician.

Help patients get more engaged in their care

Digital technology isn’t just for staff. It also makes it highly cost-effective to deliver content – video and otherwise – to patients during their stay. They can have access to content to help them better understand and be more involved in their care. They can also access systems to put them more in control of what happens to them in hospital – meal ordering and surveys, for example. Patients can be more engaged and informed, and that helps their recovery.

Reduce duplication, improve clarity and support prioritisation

Capturing information, observations and notes digitally means no more trying to deal with illegible paper records or lab reports. It means that everyone who needs to access notes and information can do so easily. This means faster, more complete access to the information the team needs to make decisions, without the need for expensive off-site storage and retrieval of paper notes. Patient, ward and hospital status is available at-a-glance via electronic dashboards.

Use the system to save time

When trying to engage a specialist team or find a bed for a patient, staff have traditionally found themselves phoning around just to find out status. It’s time-consuming and unproductive. Using Patient Flow software means that, not only is the real-time situation visible to all, but phoning is only necessary to manage exceptions. That saves frontline staff valuable time, and senior staff can identify bottlenecks and support the flow of patients safely and efficiently through the hospital.

Using digital transformation at the point of care is a great opportunity, but it needs to support those at the frontline. To find out more, read about our Patient Flow and Vital Signs solutions.

This article was first published in Public Sector Focus magazine.

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