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Hampshire Hospitals NHS Foundation Trust invest in Patient Experience Improvements

Hampshire Hospitals NHS Foundation Trust invest in Patient Experience Improvements

Hampshire Hospitals NHS Foundation Trust is undergoing a major revamp, which will see considerable improvements in patient experience and patient satisfaction with a contract recently awarded to Hospedia.

Posted: 22/11/2016
Category: News
GPs Given Access to Real-Time Information on Patients in Hospital

GPs Given Access to Real-Time Information on Patients in Hospital

GPs in Derbyshire are to be provided with a real-time view of information on any of their surgery’s patients that are in hospital. At a glance, surgeries will able to see which patients under their practice have been admitted to hospital, what there are in for and when they are likely to be discharged.

Posted: 22/11/2016
Category: News
Medway Maritime Hospital Commit to Improving Patient Flow and The Digital Ward

Medway Maritime Hospital Commit to Improving Patient Flow and The Digital Ward

Medway NHS Foundation Trust are demonstrating their continued commitment to improving Patient Care and Clinical Efficiencies with a new contract awarded to Hospedia.

Posted: 24/10/2016
Category: News
Free to Patient WiFi Launched at Bournemouth and Christchurch Hospitals

Free to Patient WiFi Launched at Bournemouth and Christchurch Hospitals

Free-to-Patient WiFi is now available at Bournemouth Hospital and Christchurch Hospital, allowing patients, visitors and staff free WiFi internet access, with full streaming also available in some areas. The service has been funded by Bournemouth Hospital Charity to further improve the patient and visitor experience, and ensuring that patients can have 24/7 access to be able to stay in touch with friends and family whilst in hospital.

Posted: 02/08/2016
Category: News
TED continues Trip around North America

TED continues Trip around North America

TED is continuing its trip around North America. Currently in Michigan, August will see TED travel into Ohio, Pennsylvania and arrive in New York around August 22nd.

Posted: 01/08/2016
Category: News
Hospital Patients Given Access to GP Online Services from The Bedside

Hospital Patients Given Access to GP Online Services from The Bedside

Hospedia has teamed up with NHS England to provide hospital patients with free access to the GP online services from their bedside. Shortcut buttons on the Hospedia bedside terminals, in the information section of the main menu, allow patients in their hospital beds to access a wide range of NHS websites and services, including the GP online services. This means that patients can access their GP records, arrange an appointment online and order repeat prescriptions from the bedside before they leave hospital.

Posted: 20/07/2016
Category: News
Telehealth Education Delivered

Telehealth Education Delivered

Telehealth Education Delivered (TED) is a vehicle equipped with technologies that enable facilities to provide education and training on a range of telehealth and patient care solutions - across North America in 2016.

Posted: 14/07/2016
Category: News
Supporting Hospital Patients with Dementia

Supporting Hospital Patients with Dementia

A growing percentage of people who access acute hospital services have dementia, and the number of people living with dementia is expected to double over the next 30 years.

The Dementia Orientation Screen solution has been developed by Hospedia in conjunction with Chelsea & Westminster Hospital, The Royal Free Hospital and Broomfield Hospital (Mid Essex Hospitals NHS Trust) and has already been rolled out to these sites.

Posted: 16/05/2016
Category: News
Patient & Visitor Wi-Fi at Southport & Ormskirk Hospital integrated with the Friends & Family Test

Patient & Visitor Wi-Fi at Southport & Ormskirk Hospital integrated with the Friends & Family Test

Southport & Ormskirk Hospital NHS Trust, has today launched a new Wi-Fi service, with integrated real-time patient feedback survey functionality.

The Wi-Fi service is on a patient pay model (with the first 15 minutes each day free). The landing page has been personalised to the hospital, and has 8 tiles/ links, which are free to access 24/7 from anywhere in the hospital, including a link to the Friends & Family Test so patients can provide their valuable feedback on the hospital services.

Posted: 11/05/2016
Category: News
Free-to-Patient Wi-Fi launched at Leeds Teaching Hospitals NHS Foundation Trust

Free-to-Patient Wi-Fi launched at Leeds Teaching Hospitals NHS Foundation Trust

Leeds Teaching Hospitals NHS Trust has this week gone live with a free to patient Wi-Fi service. The service is available across all 5 sites within the Trust: St. James’s University Hospital, Leeds General Infirmary, Chapel Allerton Hospital, Seacroft Hospital, and Wharfedale Hospital.

Posted: 21/04/2016
Category: News
Free-to-patients Wi-Fi launched at Broomfield Hospital

Free-to-patients Wi-Fi launched at Broomfield Hospital

Broomfield Hospital, part of Mid Essex Hospital Services NHS Trust, has today launched a new free to patients Wi-Fi service. The service has been funded by ‘Our Charity’ (Broomfield Hospital's Charity) and offers 24-7 full streaming access.

Posted: 12/04/2016
Category: News
Improving Patient Connectivity

Improving Patient Connectivity

In an increasingly digital population, connectivity in hospital is fast becoming a real factor in determining how comfortable and satisfied patients are with their healthcare experiences. With 1 in 2 patients saying that Wi-Fi improved their stay in hospital, and 46% of visitors stating they have a higher opinion of hospitals with free Wi-Fi provision, Trusts across the NHS need to find effective ways to address these growing expectations.

Posted: 03/03/2016
Category: Case Studies
Salford Royal NHS Foundation Trust Benefit from Real Time Feedback to Improve Patient Care

Salford Royal NHS Foundation Trust Benefit from Real Time Feedback to Improve Patient Care

Hospedia, in partnership with The Picker Insitute Europe are please to release their Case Study on the work at Salford Royal NHS Foundation Trust.

Posted: 15/02/2016
Category: News Category: Case Studies
Defining and Improving Care Within the NHS

Defining and Improving Care Within the NHS

In September 2015 Hospedia hosted its second round-table discussion inviting representatives from organisations across the NHS, including frontline staff and senior executives. The event was designed to investigate how care within NHS hospitals can be defined and improved, to share best practice and highlight practical solutions in use by NHS Trusts in improving care.

Posted: 05/02/2016
Category: News Category: Thought Leadership
Derby Teaching Hospitals launch Mobile Medic

Derby Teaching Hospitals launch Mobile Medic

As one of the largest Trusts in the country, Derby Teaching Hospitals NHS Foundation Trust needed a smart and efficient way to manage patient care and improve clinical response times during the night. Hospedia’s ExtraMed Mobile Medic solution has replaced traditional phone, pager and paper-based systems with an integrated solution that is making it easy for staff to share information in real-time and helping them improve the care they provide to their patient.

Posted: 19/01/2016
Category: News
Confidence in Care Benchmarking Survey

Confidence in Care Benchmarking Survey

A new benchmarking survey initiated by Hospedia and designed and run by Picker Institute Europe has been used to successfully gather near-real-time patient feedback from 75 NHS Trusts in the UK.

Posted: 07/01/2016
Category: News
Salisbury Hospital launch free Wi-Fi

Salisbury Hospital launch free Wi-Fi

Salisbury Hospital is the latest in a growing number of hospitals to offer free Wi-Fi as a move towards improving the patient experience – with patients stating Wi-Fi improved their stay and visitors stating they have a higher opinion of hospitals with free Wi-Fi.

Posted: 30/12/2015
Category: News
Vital Signs & Nursing Assessments

Vital Signs & Nursing Assessments

Last week at their bi-annual Partnership Event, Hospedia launched their new Obs Capture solution, which allows the electronic recording of vital signs, nursing assessments and associated care plans at the point of care.

Posted: 07/12/2015
Category: News
'Ready to Go' with ExtraMed

'Ready to Go' with ExtraMed

With an average of 1 million patients treated each year,  Derby wanted to create efficiencies in patient flow to improve bed management and the discharge process  – to help fulfil their  ‘Ready to Go’ initiative.

Posted: 26/08/2015
Category: News Category: Case Studies
Reid Health go Live with Hospedia

Reid Health go Live with Hospedia

Reid Health is the latest hospital in North America to implement Hospedia’s Patient Centered Care Platform, in partnership with Unify. Bedside terminals will not only provide patients with a range of patient media and entertainment solutions but also supports improved patient engagement.

Posted: 26/08/2015
Category: News
New Disability Solutions for Patients

New Disability Solutions for Patients

Hospedia already have their Patient Centred Care Platform at the bedside of over 70,000 patients across 175 hospitals – providing patient media entertainment services, as well as patient engagement and clinical workflow solutions. However, until now, using these terminals has proved challenging for patients who are severely disabled or impaired.

Posted: 24/08/2015
Category: News
Time Smart Nurse at Bedford Hospital

Time Smart Nurse at Bedford Hospital

Hospedia sponsored the Bedford Hospital Nursing Conference in May and gave all Nursing staff the chance to win an Apple iWatch by completing a short and simple survey about a paperless Trust, preferred IT systems currently in place and the usefulness of electronic patient notes.

Posted: 21/08/2015
Category: News
Integrated Care Thought Leadership Paper Published

Integrated Care Thought Leadership Paper Published

n June 2015, Hospedia held another successful Partnership Programme Event in Manchester Town Hall. Over 80 people attended from Hospitals and Trusts across the UK to share best practice on Integrated care.

Posted: 19/08/2015
Category: News Category: Thought Leadership
Video Healthclips brought to the Bedside

Video Healthclips brought to the Bedside

For more than 30 years, the Milner Fenwick corporate mission has been to inform and guide patients towards better health through multi-media education. Their HealthClips solution provides high quality information in easily digestible 3 minute clips with over 45 hours of content covering 9 major health categories.

Posted: 16/08/2015
Category: News
Teaming up with Hospedia to Enhance Comfort and Care for Patients

Teaming up with Hospedia to Enhance Comfort and Care for Patients

The buoyant Middle East healthcare sector is increasingly focused on providing high-quality services for patients. At King Fahad Medical City (KFMC) hospital, Saudi Arabia’s largest medical facility, delivering outstanding patient care is a core value. King Fahad Medical City (KFMC) is renowned for its commitment to innovation and cutting-edge healthcare technology. To enhance overall productivity and improve patient well-being and comfort, the healthcare group selected Hospedia’s Patient Centered Care Platform.

Posted: 16/08/2015
Category: Case Studies
A&E Thought Leadership Paper Published

A&E Thought Leadership Paper Published

Colette Marshall, Medical  Director at Bedford Hospital, chaired a discussion, hosted by Hospedia, with Managers from Hospitals and Trusts across the NHS, including Royal Free; Tameside; Basildon & Thurrock; Coventry and Warwickshire; Hinchingbrooke; Luton & Dunstable and Dartford & Gravesend, representing frontline staff and executives.

Posted: 03/08/2015
Category: News Category: Thought Leadership
Free-to-Patients WiFi rolling out across NHS Hospitals

Free-to-Patients WiFi rolling out across NHS Hospitals

The Royal Surrey Hospital, Bournemouth Hospital and The Royal Free Hospital are the latest in a number of hospitals providing free WiFi, as a move towards improving patient experience – with patients saying that Wi-Fi improved their stay and visitors stating that they have a higher opinion of hospitals with free WiFi.

Posted: 27/07/2015
Category: News Category: Case Studies
Innovative Engagement with Patient Feedback Solutions

Innovative Engagement with Patient Feedback Solutions

As one of the first adopters of the Friends and Family Test, the Mid-Essex Services NHS Trust pioneered the use of the Hospedia bedside system as an important contribution to generating the required level of patient feedback. The hospital aimed for innovation, while using tools already available to them.
Effective capture of patient feedback with response rates consistently between 25% and 30% allows the Trust to listen, learn and improve based on real patient experience information, with timely reporting ensuring that feedback is heard and acted-upon promptly and constructively.

Posted: 03/07/2015
Category: Case Studies
Pershing Technologies - New Partner

Pershing Technologies - New Partner

Hospedia are pleased to be working with Pershing Technologies in the US, as an onsite project management and professional services partner. Together we have worked on deploying over 1,800 beds with the Hospedia Patient Centred Care Platform at hospitals throughout the United States, and we’re happy to announce our ongoing partnership. 

Posted: 28/04/2015
Category: News
New Partnership Could Save NHS Millions On Language Services

New Partnership Could Save NHS Millions On Language Services

Hospedia are delighted to announce our new partnership with thebigword, a global language solutions provider. This partnership enables us to bring immediate access to interpreters and translators, to benefit patients and clinicans across the UK. 

Posted: 30/03/2015
Category: News
Effective Approach to the A&E 4 hour Target at Luton & dunstable NHS Trust

Effective Approach to the A&E 4 hour Target at Luton & dunstable NHS Trust

Despite running an accident and emergency department that services approximately 320 patients every day, a number that is steadily increasing, Luton and Dunstable NHS Trust have consistently exceeded the 4 hour A&E waiting time standard. In fact, over the last 12 months their figures have been between 2% and 4% higher than the target –a significant achievement in the current climate. So, how are they doing it?

Posted: 23/03/2015
Category: Case Studies
Harnessing Existing Technology to Transform Hospital at Night Working - Bedford Hospital NHS Trust

Harnessing Existing Technology to Transform Hospital at Night Working - Bedford Hospital NHS Trust

Mobile Medic has provided Bedford Hospital with faster access to a real-time data view of ‘at-night’ calls driving improvements in service as well as improved communication and collaboration between wards.

Posted: 06/03/2015
Category: Case Studies
Royal Surrey County Hospital launch Free Wi-Fi

Royal Surrey County Hospital launch Free Wi-Fi

RSCH are proud to now provide Free Wi-Fi Internet Access to all Patients, Visitors and Staff. Allowing anyone with a Wi-Fi enabled Phone, Tablet or Laptop high-speed access to the Web. This service even provides access to streaming media sites such as Sky Go, 4OD, Netflix and many more.

Posted: 05/03/2015
Category: News
Clinical Access in Action

Clinical Access in Action

Clinical Access from Hospedia is a secure platform from which hospital staff can access a wide range of applications directly at the bedside using their smartcards - improving patient engagement and clinical efficiency.

Hospitals are able to configure individual browser applications or provide access to complete virtualised desktops, allowing access to hospital IT environments and selected applications. All of which gives both nurses and clinicians the ability to use decision-making information, capture data and review patient
information right at the point of care, on hospedia’s bedside terminals.

Posted: 05/02/2015
Category: Case Studies
Health Business News Article

Health Business News Article

We're featured in this month's Health Business News magazine, in an article that talks about the new standards for nutrition and hydration within the NHS.

Posted: 24/11/2014
Category: News
The Power of Patient Feedback at the Bedside

The Power of Patient Feedback at the Bedside

Following implementation of the Hospedia survey solution, response rates to the Trust’s inpatient survey doubled, staff time spent administering surveys was significantly reduced, releasing time to care, and CQUIN targets were achieved by a wide margin.

Posted: 06/11/2014
Category: Case Studies
Sign up to Safety Campaign - Hospedia solution used for Patient Safety video

Sign up to Safety Campaign - Hospedia solution used for Patient Safety video

Following a visit to Birmingham Children’s Hospital, Jeremy Hunt, Secretary of State for Health, has been talking about the importance of improving the safety and quality of care in the NHS. 

Posted: 27/10/2014
Category: News Category: Case Studies
Greater Manchester West Mental Health NHS Foundation Trust

Greater Manchester West Mental Health NHS Foundation Trust

Mental Health In-Patient Flow Management Solution - Improving Mental Health Care

ExtraMed Mental Health In-Patient Flow Manager from Hospedia utilises the power of 3rd generation patient flow technology to support mental health services, supporting them in efficiently operating over large geographic areas and tens of sites. The solution responds to the unique challenge faced by managers and staff in Mental Health - delivering operational visibility across their inpatient estate and support for
virtual wards.

Posted: 25/10/2014
Category: Case Studies
Highly Commended at the HSJ Value in Healthcare Awards

Highly Commended at the HSJ Value in Healthcare Awards

We had an excellent time last night at the HSJ Value in Healthcare Awards Ceremony, and we were delighted that the project we undertook with East Lancashire Hospitals NHS Trust was highly commended. 

Posted: 25/09/2014
Category: News Category: Events
Shortlisted for EHI Award

Shortlisted for EHI Award

In conjunction with East Lancashire Hospitals NHS Trust, we have been shortlisted for an eHealth Insider award for a project involving our ExtraMed Patient Flow solution. The project, shortlisted for the Healthcare IT Product Innovation award, uses an electronic system to identify and support screening of patients with possible dementia.

Posted: 29/07/2014
Category: News
Friends and Family Test Expansion

Friends and Family Test Expansion

NHS England have today taken a further step in the Friends and Family Test for the NHS, expanding its scope to incorporate all NHS services. The extended roll out of the FFT will give every patient the opportunity to provide feedback on the services they have received, and enable the public to make better choices about the services they use.

Posted: 24/07/2014
Category: News
Hospital Without Walls Discussion Paper

Hospital Without Walls Discussion Paper

As providers of software to healthcare organisations worldwide, we’ve been keeping a close eye on the strategy challenges posed by the Royal College of Physicians (RCP) “Future Hospital: caring for Medical patients” paper. 

Posted: 03/07/2014
Category: White Papers
Shortlisted for HSJ Value in Healthcare Award

Shortlisted for HSJ Value in Healthcare Award

East Lancashire Hospitals NHS Trust has been shortlisted for a HSJ award for their work with Hospedia’s ExtraMed Patient Flow solution. The project, shortlisted for the Value and Improvement in Patient Information Management award, uses an e-system to identify and support screening of patients with possible dementia, following admission to hospital. 

Posted: 01/07/2014
Category: News
A Winter Tale

A Winter Tale

Our latest case study focuses on the efforts of Derby Hospitals NHS Foundation Trust to improve performance during the challenging winter months. 

Posted: 17/06/2014
Category: Case Studies
Alerting Improves Admissions and Outcomes

Alerting Improves Admissions and Outcomes

The latest in our series of case studies is now available to download. Focusing on the innovative use of ExtraMed Patient Flow at East Cheshire NHS Trust, the case study details how the Trust use the power of the solution to create an integrated communication solution to support patient care.

Posted: 16/06/2014
Category: Case Studies
Electronic Meal Ordering – Supporting a Personalised and Efficient Catering Process

Electronic Meal Ordering – Supporting a Personalised and Efficient Catering Process

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 5 year strategy includes a range of goals to support their vision of putting patients first while delivering the best quality healthcare. Among those goals is “striving towards excellence in the services provided”, and the catering department at Royal Bournemouth Hospital is a perfect example of finding innovative ways to provide an excellent service to patients.

Posted: 10/04/2014
Category: Case Studies