Why Choose Hospedia Professional Services?
At Hospedia, we pride ourselves on working with our partners to achieve the best solutions to the challenges and issues faced to ensure effective and efficient clinical delivery. We offer a wide range of professional and consultancy services throughout the scoping, planning, decision and implementation phases of our solutions, and have over 15 years' experience providing the most appropriate solutions to the healthcare sector.
Health Check - Discovery & Challenge Identification
Our Health Checks establish your specific challenges and look at the various issues that as a hospital you experience on a daily basis. From patient flow and bed management, through to ensuring regular and accurate vital signs and nursing assessments, we will work with you to determine the best solutions to meet your needs by engaging early in the discovery process.
Analysis & Presentation of Findings
On completion of the Health Check, we will present our findings and discuss recommendations for the core areas of improvement including staged quick wins with your existing solutions, and any potential investment required to realise longer-term benefits.
Project Scoping & Sign-Off
During every step, we check back to the issues that need to be addressed. This ensures that all stakeholders are working towards common goals with agreed outcomes that can be monitored and measured against key success criteria. Complex clinical solutions regularly involve multiple departmental teams from Clinical and Operations through to IT, so regular 2-way communications and user-group sessions are held. Once the project is signed off, our dedicated Project Manager will be in regular contact with updates on project development and timelines, as well as ensuring any changes in project scope are swiftly identified and incorporated into the implementation.
Installation, Trial & Training
An initial Pilot Programme is essential in all of our projects, to deliver above and beyond expectations, and to iron-out any localised technical issues that may arise. This stage also allows for thorough training to take place so that all management and end-users are proficient prior to going live.
At 'Go Live', we will be with you on site every step of the way to ensure a smooth and seamless transition.
On-going Support & Project Optimisation
Our Professional Services Team will help you achieve optimum benefit from your new solution, and work with you over the following months to further develop and improve the solution to maximise the benefits it can deliver.
For more information on our professional services & consultancy services, and how we can support the way clinicians work, please contact us.