The WOW! Awards

The WOW! Awards is the world's only independent awards process for great customer service based purely on customer compliments.

This unique awards programme helps us to deliver an even better customer service by recognising our employees when they have gone above and beyond their normal duties to help a customer.

We want to improve the service we provide to you and believe that recognising the efforts of our employees is the key to providing amazing customer service.

If you've received great customer service from one of our employees, we want to know about it!

If a member of our team has particularly impressed you, please nominate them for The WOW! Awards so that they can be recognised for their efforts, by filling in the form below.

Please note that this form is only to be used for nominations for The WOW! Awards. If you want to contact us directly, then please either call our customer service centre on 0345 414 1234 (available 24 hours a day), or complete the form on the Contact Us page of the website.