Solutions

Our portfolio of solutions use digital technology to help hospitals deliver better care and a better patient experience.

Patient Flow

Patient Flow by Hospedia replaces manual processes with an intuitive digital solution that gives NHS Trusts real, actionable visibility of patient flow.

Vital Signs & Nursing Assessments

Using the Hospedia bedside terminal, a handheld tablet device or a smart phone, clinical staff can easily capture patient observations digitally.

Patient Engagement

Hospedia’s Patient Engagement solutions allow patients to connect with their health and care at the bedside.

WiFi & Patient Media

Keeping patients engaged, mentally active, informed and in touch with the outside world improves their experience and response to treatment.

Case Studies

Find out how we’re helping NHS Trusts, hospitals and frontline staff deliver digital transformation at the point of care.

A&E 4 hour targets at Luton and Dunstable

Luton and Dunstable NHS Trust have consistently exceeded the 4 hour A&E waiting time standard. How are they doing it?

Ready to Go with Patient Flow at Derby

Derby Teaching Hospitals NHS Trust needed to create efficiencies by improving bed management and the discharge process.

Keeping patients connected and engaged

How Hospedia’s WiFi solution has enabled a number of hospitals to deliver connectivity for patients and staff alike.

Working together to improve patient flow

Working together to improve patient flow - The Kings Fund and Hospedia

As sponsors, we’re delighted to say The King’s Fund event Working Together to Improve Patient Flow was a huge success. The line-up of speakers provided a wide range of data and experience and created an excellent framework for debate in the theatre and around the event. Thank you to everyone who attended and participated.

We had some great conversations and got many fascinating insights into how the frontline and policymakers are dealing with the challenges of patient flow. Here’s our round-up what of some of the best quotes we heard during the day.

On improving patient flow

Marion Collict and Chris Elliot from Luton and Dunstable spoke to a packed room about their experience. Marion said that there’s “no magic formula” but that it requires a combination of factors and absolute commitment from Board-level – “senior level buy-in to enable ownership of digital transformation and patient flow.”

She also observed that the way the flow management is set-up at Luton & Dunstable means that technology is facilitating real-time data with visual tools providing understanding at a glance.

On the importance of systems and data

“If you’re not working with good information, timely decision-making is impossible,” said Mark Simmonds, Consultant Acute & Critical Care Medicine at Nottingham University Hospitals.

Martin Vernon, National Clinical Director of Older People at NHS England investigated the potential positive impact of patient flow on patient outcomes: “Systems can improve patient flow and patient outcomes by knowing weekly their numbers in the boxes on this chart and using this intelligence to decide the shape and scale of various components of an effective community care system to meet the identified needs of people with #frailty.”

He went on to highlight how “managing DTOC and reducing the number of stranded patients are important but the solutions lie in making it everyone’s business to get the system, and importantly people, moving.”

Neill Moloney, MD of Ipswich and Colchester Hospitals, shared his experience of the sharp end of hospital performance. “Fines and incentives don’t work when trying to tackle Delayed Transfer of Care… You have to look at the system,” he said, outlining the need to take a whole-system approach and put doing the right thing at the top of the list of priorities.

On planning and integration

We need to “change thinking around strategy and have a one, three and five-year workforce and flow plan, not a winter plan,” said Taj Hassan, President of the Royal College of Emergency Medicine.

Pete Gordon from the NHS Emergency Care Intensive Support team highlighted the need for collaboration and whole-system thinking when he said: “Let’s hope the days of NMP (Not My Problem) are gone.”

“We talk about a whole system focus but doesn’t it still feel like we deal with Patient Flow as individuals and individual teams?” he asked. “Integration can benefit the wider system, for example, improved health, person-centred care and so on.” Siva Anandaciva, Chief Analyst at The King’s Fund.

Final thoughts

In the closing session at Working Together to Improve Patient Flow, Martin Vernon suggested that: “It’s not just about the flow of patients, it’s about making the information flow with the patient.”

Simon Williams from the Local Government Association gave some powerful context to all this when he said: “Behind every delayed transfer of care there is a human story. It could be one of our parents who go into hospital for something routine and never go home again. This is our collective failure.”

The King’s Fund is an independent charity which provides a range of consultancy and advisory services on health and care systems, policy and development. To find out more visit their website/

You can find out more about Luton and Dunstable’s transformation in the recent Public Sector Focus magazine article or visit the Patient Flow section to find out more about our solution.

© 2018 Hospedia Limited. Company registration number 02841021.

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